Proinsight are proud to be the chosen partners for this growing brand and will provide a monthly mystery shop programme that captures insights from the moment a customer approaches a Gong cha store.
The beginning of the new year is a perfect time to review your sales process and ensure that you’re starting 2022 off on the right foot. It goes without saying that the past couple of years have been incredibly difficu... Read more
Proinsight are proud to be mystery shopping their customer journey ensuring that their staff members continue to demonstrate a wealth of knowledge on the variety of artwork that is on display.
... Read moreHow you communicate with your customers has always been important and it is essential to ensure that your online communication isn’t letting you down. When you’re quick to respond to your customers’ enquiries and you’re answering their que... Read more
The consumer group asked almost 200 mystery shoppers to create real profiles and make a note of prices quoted for Tinder Plus.
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