We’ve invested a lot of resource in developing and embedding a new customer journey and we’re now looking to the mystery visits to provide evidence of the impact the new journey is having.
... Read moreThe health, fitness and wellbeing industry continues to grow year on year and it really is... Read more
By using mystery shopper services, such as face-to-face mystery shopping and Read more
Mystery shopper services have proven time and time again to have a good ROI across a number of different industries. Whilst you may have to pay for the expertise of a mystery shopping company, you can guarantee that the insight you gain through my... Read more
Proinsight are proud to partner with Flip Out to deliver a monthly mystery shopping programme which captures consumer insights on the customer experience.
... Read moreWhilst there are undeniable benefits to receiving feedback from customers, businesses still need mystery shopping services and they shouldn’t be substituted for live customer feedback.
... Read more
