• Mystery Shopping your Customer Experience

  • Accessibility


    We have tried to make this website as accessible and easy to use for everyone.


    Some of the key accessibility checks and features included within the site are:

    Using a consistent layout and ensuring the navigation works in a consistent way throughout the website

    Using a standard web font to make it easy for all to read

    Not using colour as the only way to convey important information

    In most cases, adjustable font size according to the user’s needs using standard browser and operating system options

    Using alternative text on images, text boxes and links

    Making feedback and access to us as easy as possible


    How to increase the size of text in your browser:

    Internet Explorer: View > Text Size. You can also use Tools > Internet options > Accessibility

    Firefox: View > Text Size > Increase Font, or use the keyboard shortcut by pressing Control and +.

    Opera: View > Preferences > Fonts then change Minimum Font Size

    Safari: Safari > Preferences > Advanced then select minimum font size to display


    If you are having any problems using the website do let us know.

    You can email problem details (including what browser and operating system you were using) to [email protected]