One industry in particular that we have helped to improve customer experience over the years is the health and fitness sector. We have worked closely with... Read more
As Elite Members of the Mystery Shopping Professionals Association, we are lucky enough to have the opportunity to connect and network with other mystery shopping providers from around the globe to share best practice and learn from one another ho... Read more
Proinsight recently partnered with research agency Europe Economics who have been working with Citizens Advice.
... Read moreProinsight are proud to be delivering a mystery shopping programme that delivers insights on how well their team members react to customers who walk in for a tour as well as those who leave online enquiries and make telephone contact to each club.... Read more
Proinsight partnered with Queensway to deliver their mystery shopping programme back in 2018 when they had 13 Starbucks stores and we have loved being a part of their journey and watching them grow.
... Read moreWe are super excited to be attending FIBO on the 7th of April.
... Read more
