• Mystery Shopping your Customer Experience

  • Proinsight joined in to raise a glass to the talented corporate receptionists at the annual CROTY awards.


    The Corporate Receptionist of the Year Awards was founded in 2019 by Greg Mace, to recognise and celebrate the exceptional front of house corporate receptionists.


    Proinsight has been working with Rapport Guest Services since the start of 2022 and we were honoured to be invited to join in on the celebration. Rapport Guest Services shares our value of delivering impeccable customer service. As a result our MD, David Hopkins, was invited to be a judge of the awards this year. 


    It was wonderful to be in a room with so many talented people who are truly passionate about their careers. Founder of the awards, Greg Mace, highlighted that all of the ten candidates possessed the qualities of a great corporate receptionist – personable, unflappable, professional and collaborative. This made it a very tight competition this year.


    Really well done to the top ten finalists and a huge congratulations to the winner, Rapport’s very own Judita Poceviciute. So well deserved!