• Mystery Shopping your Customer Experience

  • We are extremely proud to have been awarded Elite Membership status for the 2nd year running with the Mystery Shopping Professionals Association.

    So what does this mean for Proinsight?

    • We are 1 of 43 mystery shopping providers across Europe to have been awarded this special status
    • We have been recognised for the outstanding work we have provided through our mystery shopping services
    • It demonstrates that we deliver our responsibilities to our clients and mystery shoppers with integrity
    • We always adhere to the MSPA code of conduct
    • By listening, learning and collaborating with the MSPA for the past 5 years, we have worked our way up to the Elite status
    • Continue to share best practice with our fellow mystery shopper providers
    • Embedded in MSPA events

    As a result of this, our very own Hannah Weekes, Head of Operations will be taking to the stage at the Annual MSPA conference in June to share with our mystery shopping partners our story on how we built and maintain a strong mystery shopper community.