• Mystery Shopping your Customer Experience

  • Housing & Building Services

    Housing & Building Services

    The housing and building services market in the UK is as varied as our client base. From helping retailers like Legal & General sell their homes by focusing on the customer journey, to mystery shopping an office space business enquiry from start to finish for organisations like Fora; we know that processes in this environment can be lengthy and are all about closing the sale. Our services can cover all aspects of the sales journey to ensure no opportunities are missed. As well as the whole housing package, we’ve even sent estimators out to our Mystery Shoppers homes to measure how well Pimlico Plumbers’ employees deal with enquiries like fitting a new boiler. We like to get right in there amongst it!

    Our Housing & Building Services clients

    Services for the Housing & Building Services sector

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    Face to Face Mystery Shopping
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    Member Journey Research
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    Social Media Mystery Shopping
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    Video Mystery Shopping
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    Online Mystery Shopping
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    Telephone Mystery Shopping
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    Voice of the Customer Feedback
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    Awards
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    Online Portal
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    Competitor Shops
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    Audits and Self Audits
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    Research Projects

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