Voice of the Customer Feedback

In addition to your bespoke mystery shop package, you also have the ability to add our voice of the customer feedback option. Essentially this is a short ‘selfie’ video taken by your Mystery Shopper that allows them to provide you with more personal feedback and impression of their time on the project – how it made them feel and what they might want to change about your product or service.

All your mystery shop results and comments are uploaded onto our state-of-the-art reporting platform, feeding straight into your bespoke client dashboard.

Contact us to find out how we can help your business by and one of our team will call at a time to suit you.