Mystery shopping can have a direct impact on the success of businesses across a range of industry sectors, including the <... Read more
More often than not, before purchasing a product or booking a service, consumers will want to learn more about a business. In addition to reading reviews and testimonials from previous customers, people will reach out to a business and speak to a ... Read more
This year ukactive is delighted to announce that Proinsight will be leading the judging process of the awards. Proinsight is an independent organisation with a wealth of knowledge, expertise, and a directory of highly experienced professionals to ... Read more
Proinsight are delighted to be the chosen provider to deliver a mystery shopping programme that measures the service delivered across their fleet of 20 boats which depart from 23 piers across the River Thames.
... Read moreOne industry in particular that we have helped to improve customer experience over the years is the health and fitness sector. We have worked closely with... Read more
As Elite Members of the Mystery Shopping Professionals Association, we are lucky enough to have the opportunity to connect and network with other mystery shopping providers from around the globe to share best practice and learn from one another ho... Read more