Often, positive customer experience and word-of-mouth marketing go hand-in-hand, and simply put, if someone has a positive experience in your store, they’re likely to tell someone else about it. Word-of-mouth marketing... Read more
So many businesses have faced tough challenges over the past 12 months, and for the majority, their only way to stay connected with their customers is through online platforms.
Small businesses especially, rely heavily on word of mouth to k... Read more
When you own a business, no matter what industry sector you fall under, it is highly likely that a mystery shopping service would be incredibly advantageous to you. There are a number of business benefits to working alon... Read more
Nowadays, one of the best ways to stay up-to-date with what your customers think of your business and the experience you provide is to use mystery shoppers. There are a number of different Read more
Mystery shopper services are actually i... Read more