In order to understand the impact planned rail strikes have on passenger journeys, Proinsight’s mystery shoppers have been providing their stories on how the strikes have been affecting them.

With a blended mystery shopping programme capturing the customer journey for sales enquiries and user experience, Bay Leisure who run 6 Simply Gym clubs in England and Read more

Whilst online shopping is becoming more and more popular, lots of people still visit brick and mortar stores when making bigger purchases. The majority of shoppers will want to visit a furniture store when purchasing a new sofa or bed, for example... Read more

The housing and building sector... Read more

The world of mystery shopping is continually evolving and mystery shoppers have the opportunity to make a huge difference to businesses in their local area. Working as a mystery shopper is incredibly rewarding and this line of work is something th... Read more

Whilst online shopping is becoming more and more popular, lots of people still visit brick and mortar stores when making bigger purchases.... Read more