With the cost of living still rising, lots of people are worried about being able to pay their bills this winter and even after cutting ba... Read more

Customer Surveys give you the opportunity to gather feedback from your current or past customers to find out what they really think about you. These are normally sent out via email at different touchpoints along the customer journey – I’m sure... Read more

Digital channels are becoming increasingly important in the way businesses interact with their customers. They provide businesses of all s... Read more

Proinsight awarded Elite Membership with MSPA for 3rd year running!

Valentine’s Day is one of the busiest days of the year for businesses in the hospitality industry. Restaurants, bars, hotels and spas are among some of the most popular places to celebrate this day of love.

Proinsight is proud to partner with Elliotts to deliver a mystery shopping programme that captures in depth insights into their customer experience from start to finish, as well as hav... Read more