• Mystery Shopping your Customer Experience

  • Proinsight welcomes new Director of Operations

    Leisure industry mystery shopping and research specialists Proinsight have recruited Oliver Matthews as Director of Operations. Matthews has 13 years experience of leisure and hospitality management and will focus his expertise in customer service and data analysis to streamline internal process, integrate a brand new tech’ platform and grow the research arm at Proinsight.

    “I’m delighted to join David and the team at Proinsight Research at this exciting time in the Company’s journey.  We are gaining momentum, our vision is clear, and our evolving and unique consumer insight service will become more and more indispensible to businesses who want to gain a competitive advantage fast”.