• Mystery Shopping your Customer Experience

  • Newport Live is a social enterprise and registered charitable trust which runs the Active Living Centre, the Newport Centre, The Riverfront Theatre and Arts Centre and the Newport International Sports Village (NISV). NISV also comprises of the Geraint Thomas National Velodrome of Wales, the Regional Swimming Pool and Tennis Centre and Newport Stadium.

    Newport Live has become the first choice for sporting, leisure and cultural activities in Newport, offering a large number of fitness classes, sports, live performances and cultural activities.

    ProInsight, leaders in providing insight into leisure and fitness industry, will support Newport Live in supporting their local community. ProInsight’s mystery shopping programme will help to ensure the delivery of the outstanding customer experience across all sites and venues.