• Mystery Shopping your Customer Experience

  • MSPA


    Proinsight are proud to announce their new accreditation to the MSPA (Mystery Shopping Provider Association). 

    The MSPA is an Association of companies which provide mystery shopping services. Member responsibilities are to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services.

    With over 300 members globally,  it’s the only professional trade association dedicated to improving service quality using anonymous resources, bringing together marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services (Like us!!) .

    We are the first UK member to specifically serve the leisure industry, if you’re looking to implement mystery shopping programme, get in touch today…