• Mystery Shopping your Customer Experience

  • Proinsight is hitting the news!

    Proinsight are hitting the news with a great article on mystery shopping “Mystery Shoppers targeting more leisure facilities”in the September issue of the Workout Magazine, the UK’s Number 1 Fitness Industry magazine.  The article discusses how there are over 50,000 mystery shopping visits being carried out in the UK every month with an increasing number of visits being carried out in health clubs and fitness centres. Proinsight is at the forefront of mystery shopping in the leisure industry using a technology that delivers results on a client facing online platform which supports digital recording and HD films. David Hopkins, MD of Proinsight welcomes the news of increased numbers of mystery shopping and believes in the positive effects that mystery shopping has within the leisure industry “Better insight always leads to improved communication outcomes” read the full article here: