• Mystery Shopping your Customer Experience

  • Proinsight become Elite Members of the MSPA

    Back in 2014, we announced our new accreditation to the MSPA (Mystery Shopping Professionals Association).

    The MSPA is an association of companies across the globe who provide mystery shopping services. With over 450 members, our collective responsibilities are to improve and stimulate the acceptance, performance, reputation and use of mystery shopping services.

    7 years on, we are proud to share that we have now been awarded an Elite Membership to recognise our contribution to the mystery shopping industry.



    David Hopkins, Proinsight’s Founder & MA said the following:

    “We are super proud to be awarded the prestigious MSPA ‘Elite Status’ this month, which recognises the great work our team are doing to support the work of the association in their quest to raise the professional standards of Mystery Shopping. We are very much looking forward to working with our partners at the MSPA to connect, learn & share through 2021.”

    We take on this title alongside 35 other mystery shopping companies of whom we are excited to work closer with over the next 12 months to ensure we continue to improve and innovate our services.

    You can become part of our mystery shopping community either by carrying out mystery shops for us or letting us deliver insights on your business: