• Mystery Shopping your Customer Experience

  • Proinsight and ukactive continue partnership for the ukactive Awards

    We are super excited to be once again be partnering ukactive with their 2021 awards for the Health and Fitness industry. Since 2019, Proinsight have supported the awards with the delivery of customer satisfaction surveys and mystery shops which determine the winner of the Regional & National Club of the Year as well as assisting with the Judges Houses feedback.

    This year’s awards come with even more excitement with the addition of two new categories which are recognising the amazing work done throughout the Coronavirus pandemic. Not just gaining recognition for how well they’ve performed as a business throughout but also how they’ve positively impacted the communities around them.

    How to enter:

    All entrants from 2020 will hold their place, however ukactive have reopened the awards to new applications as well. Here is why you should get involved:

    Raise your profile and showcase your achievements over the last year to your stakeholders, investors and customers.

    Benchmark yourself against other top performers within the sector.

    – To be recognised by leading figures across the fitness industry will boost morales across your team, especially after a challenging year.

    Celebrate excellence – you’ve been working extremely hard over the last year so take some time to join your colleagues and like minded friends for a grand awards ceremony!.

    David Hopkins, Proinsight’s MD has said “Super proud to be working with ukactive for the 3rd year on the industry awards. Now more than ever as an industry we need to recognise those stars in our business that are delivering great service day in day out, the awards recognises the best of the best from the Health & Fitness Industry.”

    To get involved in this year’s competition click here to find out more.