• Mystery Shopping your Customer Experience

  • Proinsight to deliver mystery shops for Nolii

    With their approach of ‘people first, technology second’ and a super cool store to explore in Shoreditch’s BOXPARK, Nolii is the new kid on the block that you will want to know all about…

    They’re on a mission to streamline your life, while embracing colour along the way. Recognising technology’s ever-growing omnipresence in our lives, the store’s tagline, TECH IT EASY, highlights the importance of products that simplify and enable a better every day.

    Proinsight are super excited to be sending in their mystery shoppers to feedback on the impact of the brand and how it is introduced to new consumers.

    Sales Director, Jamie Boreham from Onitt, told us why mystery shopping Nolii in the early stages will have a huge benefit: ‘Creating the right customer journey has been such an important part of designing the perfect retail environment.  Video mystery shopping gives us unfiltered, raw insight into our store experience which enables us to act on feedback with agility.’

    Want to know more about Nolii? Check out their products here, or head down to BOXPARK to experience their products first hand.