• Mystery Shopping your Customer Experience

  • Proinsight proud to be a partner of SWEAT online

    Following the news that gyms will be able to open their doors on the 12th of April, it could not have been timed more perfectly for ukactive’s SWEAT to kickstart the year with an online event focused on inspiring the post-pandemic bounce back for the health and fitness industry.

    Over 1,000 industry leaders joined the virtual event hosted with nothing but energy and passion by Emma Barry, reflecting on the impact the past 12 months has had on health and fitness whilst also sharing many powerful success stories around how organisations such as Zero Gravity Pilates innovated and pivoted their business to an online platform enabling their users to work out anywhere in the world.

    The health and fitness industry is part of the roots that created Proinsight, we now deliver over 1,000 insights per month to gyms, leisure centres and health clubs. As the 12th of April approaches, we remain committed to supporting the bounce back and ensuring this industry returns stronger than ever.

    Contact us today to get your customer journey in shape ready for re-opening.

    Our Founder and MD, David Hopkins had the pleasure of supporting SWEAT by adding detailed content to their digital resource pack highlighting the importance of creating and measuring the perfect customer journey for the boutique market:

    Click here to access SWEAT’s Boutique Digital Resource Pack.