• Mystery Shopping your Customer Experience

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    Todays the day; we’re finally on our way to the ukactive Awards of 2022!

    As there hasn’t been an in-person event since 2019, it’s safe to say the team are pumped and raring to go.

    We were honoured to be the chosen partner for ukactive to assess all the amazing applicants from stage 1, right through to providing each applicant with a detailed insight report, and of course conducting a few mystery shops and customer satisfaction surveys along the way.

    Working behind the scenes with the fantastic events team for the past 9 months makes today even more exciting as we can finally see it all come together and celebrate the very best organisations that make up the health and fitness industry.

    Our assessors have been blown away by the passion and enthusiasm each applicant demonstrated throughout each stage of the awards process, we know the results were incredibly tight but are so excited to applaud the well-deserved winners this evening.

    David, Hannah, Chloe, Antonio, Fern, Paige and Jess are looking forward to seeing all of our partners today!