• Mystery Shopping your Customer Experience

  • We are extremely proud to have been awarded Elite Membership status for the 3rd year running with the Mystery Shopping Professionals Association.

    So what does this mean for Proinsight?

    • We are 1 of 42 mystery shopping providers across Europe to have been awarded this special status
    • We have been recognised for the outstanding work we have provided through our mystery shopping services
    • It demonstrates that we deliver our responsibilities to our clients and mystery shoppers with integrity
    • We always adhere to the MSPA code of conduct
    • By listening, learning and collaborating with the MSPA for the past 5 years, we have worked our way up to the Elite status
    • Continue to share best practice with our fellow mystery shopper providers
    • Embedded in MSPA events