• Mystery Shopping your Customer Experience

  • Proinsight attend MSPA conference in Bulgaria

    This week, our Head of Operations, Hannah Weekes and Managing Director, David Hopkins have been in Bulgaria at the Mystery Shopping Professionals Association annual conference.

    As Elite Members of the MSPA, Proinsight had the opportunity to attend the conference to connect and network with fellow mystery shopping providers across Europe. A chance to share best practices and learn from one another, Hannah, was also invited to present on the main stage how we at Proinsight create brand loyalty (obsession) amongst our mystery shopper community.

    Before taking to the stage, Hannah caught up with Thanasis Papapostolou, MSPA Board Member to give a taster of what her session would entail, follow this link to find out more!