Programme Coordinator

About us:

A leading, mystery shopping & research organisation, with an excellent footprint in the UK, is looking to recruit a Programme Coordinator into their busy London office. Proinsight provides comprehensive mystery shopping and research programmes for many of the UK’s leading leisure, retail and hospitality companies. With exciting growth plans, they are looking to recruit an ambitious individual into their Operations Team.

If you are looking to make your mark in a small but fast growing company, then this may be the ideal role for you.

About the role:

As vital members of our operational team, our Programme Coordinators give clear instructions to mystery shoppers, schedule jobs and work hand in glove with the support team to make sure our clients get the best quality insights possible.

As a Programme Coordinater for Proinsight, you will be in charge of your own geographical area of mystery shopping contracts, and you’ll work as a team player with your colleagues to help each other to hit bonus target on time.

You can demonstrate your ability to own a shopper budget and earn bonuses by showing passion for the job, working efficiently and speedily. And by having fun with shoppers, you’ll build relationships with your shopper team.

Whether explaining how to approach a gym sales person or how to examine the perfect Flat White, you’ll help to bring service insights to life for our shoppers. This means understanding the client’s needs, which we’ll teach you as part of our induction programme and having a passion for customer service.

If you want to work with a great team in a fast moving environment that rewards quality work with great bonuses then please apply.

Benefits include 22 days holiday, your own MyZone fitness belt worth £120, mobile phone and laptop, Ride to work scheme worth up to £1,000, a community pot lunch scheme worth £10 a week to you personally and a child care voucher scheme.

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