Retail Mystery Shopper

Are you looking for the very best retail mystery shopper services? If the answer to that question is yes, you need to visit the Proinsight website today. Based in the heart of the capital, we are a committed business that was initially founded back in 2014 and is proud to offer mystery shopping, auditing and research programmes for a variety of the UK’s leading physical activity and leisure providers. We are incredibly dedicated to all the work we do and have a wealth of experience in the industry – so you know we are the business you need to contact.


Here at Proinsight, our retail mystery shopper services are incredibly beneficial as they take you straight to the front line customer experience. Each of the visits is scheduled by our team and the mystery shop results and comments are uploaded onto the reporting platform, which feeds straight into a bespoke client dashboard. With this service, you will be receiving intelligent insights into the business that in turn leads to, improved service levels, increased customer loyalty, better staff engagement and a bigger market share with more profit.


As a business, we take time at the outset to understand our clients’ unique customer journey. We will then work collaboratively to build a programme that is designed to drive their customer experience strategy – providing a commercial focus proven to increase profit. We also have an excellent reputation for our reliability and customer advocacy as a business – which we hold great pride in upholding with each of the clients we work with.


If you are interested in our retail mystery shopper services, you need to visit the Proinsight website today. However, if you would like to have a chat with a member of our team – give us a call on 0845 468 0430. All we need is 15-minutes of your time so we can help to understand your exact needs and requirements. Alternatively, fill in the contact form on our website and someone will get back to you as soon as possible.