Mystery Shoppers London

If you are interested in working some of the best mystery shoppers in London, please make sure you visit the Proinsight website. We are a devoted company that proudly helps businesses improve their customer’s experiences through the use of intelligent insight. A secret shopper in the UK will take you straight to the front line customer experience, allowing you to deliver improved service levels, which results in an increase in customer loyalty, as well as better staff engagement.


Working with mystery shoppers in London is an excellent way to monitor the consistent delivery of product service quality. In today’s consumer-led world, it is incredibly important to understand your business inside out – having a deeper understanding of what is being carried out front of house, as well as behind the scenes. It can help measure your internal process and service standards, providing you with a better understanding of how your business is perceived by its customers. Each visit is scheduled and the mystery shop results and comments are uploaded onto the reporting platform that feeds straight into a bespoke client dashboard.


The platform we have available is one of the most popular aspects of our services, as all of the results and comments are uploaded in one centralised system. This then feeds straight into a bespoke client dashboard, with our system automatically generating the first stage of intervention with an immediate action plan for your organisation – allowing your management team to start fixing things straight away and address any priority issues.


Here at Proinsight, we take our client’s happiness incredibly seriously, as ensuring they are completely satisfied is one of our main priorities as a business. We also have an exceptional reputation for our customer support and reliability, which we hold great pride in sustaining with each of the customers we work with. You can rest assured that when working with our team, you will be receiving intelligent insights into your business which in turn leads to, improved service levels, increased customer loyalty, better staff engagement and a bigger market share with more profit.


Do you want to work with some mystery shoppers in London? The Proinsight website is where you need to be. However, if you would like to have a chat with a member of our staff – give us a call on 0845 468 0430. All we need is 15-minutes of your time so we can help to understand your exact needs and requirements. Alternatively, fill in the contact form on our website and someone will get back to you as soon as possible.