Mystery Shopper Specialists

If you would like to work with an excellent team of mystery shopper specialists, you need to visit the Proinsight website today. Founded back in 2014, we are a dedicated team that provides businesses, and a variety of the UK’s leading physical activity and leisure providers, with an independent and objective view with real-time feedback that is designed to increase profits. We take time at the outset to understand your unique customer journey and work together to build a programme that is designed to drive your customer experience strategy – so make sure you contact a member of our excellent customer service team today.


As an establishment, we are customer experience fanatics and we believe that all consumers have a right to an incredible service. Customer satisfaction is something we take incredibly seriously – which is why we always ensure our clients are 100% happy working with our mystery shopper specialists. We also have an excellent reputation for our customer advocacy and reliability – which we hold great pride upholding with each of the clients we work with.


Here at Proinsight, all of our mystery shopper specialists are fully trained and will take you straight to the front line customer experience. Mystery shopping is a great way to understand how your business is perceived by its customers, allowing you to improve your service levels and improve your customer loyalty. Each visit is scheduled and the mystery shop results and comments are uploaded onto the reporting platform that feeds straight into a bespoke client dashboard.


Do you want to work with the best mystery shopper specialists? You need to visit the Proinsight website today. However, if you would like to have a chat with a member of our team – give us a call on 0845 468 0430. All we need is 15-minutes of your time so we can help to understand your exact needs and requirements. Alternatively, fill in the contact form on our website and someone will get back to you as soon as possible.