Mystery Shopper Services UK

Have you been looking for some of the best mystery shopper services in the UK? Welcome to Proinsight. We are a devoted business, founded back in 2014, that takes time to understand your unique customer journey. We are customer experience fanatics and we believe that all consumers have a right to incredible services. Mystery shopping improves your business through intelligent insight – so you know we are the company you need to contact today.


Our mystery shopper services in the UK help improve service levels and increase customer loyalty – which in turn improves the staff engagement and generates a bigger market share with more profit. Each mystery shop is tailored to measure your internal process and service standards, providing you with a better understanding of how your business is perceived by its customers. Each visit is scheduled and the mystery shop results and comments are uploaded onto the reporting platform that feeds straight into a bespoke client dashboard.


As a business, we have also created a bespoke, unique platform that closes the loop on mystery shopping. This system automates the first stage of intervention by generating an immediate action plan for your organisation. This action plan is sent directly to your management team which means they can start to fix things straight away. It allows you to start implementing any changes almost straight away and track progress, to make sure your team has started to address priority issues.


If you are interested in our mystery shopper services in the UK, you need to visit the Proinsight website today. However, if you would like to have a chat with a member of our team – give us a call on 0845 468 0430. All we need is 15-minutes of your time so we can help to understand your exact needs and requirements. Alternatively, fill in the contact form on our website and someone will get back to you as soon as possible.