Are you the proud owner or manager of a health club or gym? Do you want to know how your staff are doing in terms of their customer service? Then hire a health club secret shopper today for accurate, unbiased and quality customer feedback.
When you’re the owner of a business let alone a health club, you want to know that your staff are doing all they possibly can to the paying customer. When you have a service as serious as fitness, your staff need to be on hand at all times to assist customers. There can be a risk of injury, but because customers are paying a membership at your health club, they will require constant support and will want help on request from qualified staff.
Our health club mystery shoppers are highly effective in testing your team and will do so. The mystery shopper will be pre-arranged, but they will ultimately be a customer at your health club for the day, which means that the service they receive is an accurate outlay of what all customers are receiving.
Whether the review or rating is good or bad, you will know the truth and you can then strive to improve or continue with your progression.
Find out more today by continuing through to our Proinsight website.
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