Health Club Mystery Shopping

Health Clubs are a great place for people to get fit, relax and commit full dedications to themselves. One of the most important factors of the Health Club is not only the facilities available, but the customer service which is provided. If you are a senior member of staff or owner of a Health Club and you want to accurately test your staff and facilities on offer, our Health Club Mystery Shopping service could be the solution for you.

With a reliable and professional mystery shopping assessment of your Health Club, you can see and hear the pros and cons of your service. Our mystery shopping service will provide you with many benefits, the focal factor being that you will receive honest and unbiased feedback of the service your staff are providing. This is accurate feedback which can then be used to improve your services. Although the mystery shopper will be pre-arranged, they will still be a customer in your Health Club. Feedback from the point of view of a customer is advice that is usually difficult to find, but with our team of expert mystery shoppers, you will be able to adapt your service and enhance your customer’s experience.

By browsing through our website, you will be able to find out more information about our Proinsight Action Planning software, and our mystery shopping service as a whole.

Please click here to read our previous article.