Find A Premier Mystery Shopping Service

Have you been looking for a reputable company that can carry out mystery shopping for retailers? Please feel free to visit the Proinsight website today. We are a devoted company, based in the heart of the UK, that was proudly established back in 2014. We take time at the outset to understand our clients’ unique customer journey – so make sure you contact a member of our exceptional customer service team for some more information regarding the services we offer.


Mystery shopping is an excellent service for retailers as it can help to improve customer satisfaction, which therefore encourages more regular customers – as well as attracting new ones. You can also improve the relationship between your employees and customers, as it allows the management to get a bigger picture as well as the individual specifics from each region, store, or even individual employee. By improving the way you run your business as a result of the actionable insights gained from a mystery shopping program, this can help lead to your customers to choose your company over the competition every time.


Here at Proinsight, we take time at the outset to understand our clients’ unique customer journey. We have an exceptional reputation for our customer support and reliability, which we hold great pride in sustaining with each of the clients we work with. We also take our client’s happiness incredibly seriously – which is why we always ensure our customers are completely happy with the service we have carried out. Our team will work collaboratively to build a programme that is designed to drive your customer experience strategy – providing a commercial focus proven to increase profit.


Our mystery shopping services for retailers are carried out by our mystery shopper specialists who are fully trained. You can also track the results of the campaign by using our bespoke, unique platform that closes the loop on mystery shopping. This system automates the first stage of intervention by generating an immediate action plan for your organisation.


Are you interested in our mystery shopping service for retailers? Make sure you visit the Proinsight website today. However, if you are looking to have a conversation with our team beforehand – please feel free to telephone us on 0845 468 0430. All we need is 15-minutes of your time so we can help to understand your exact needs and requirements. Alternatively, fill in the contact form on our website and someone will get back to you as soon as possible.