Do You Need to Work With Some Mystery Shopping Specialists?

Do you need a company that are mystery shopping specialists? Are you in need of a way in which to ensure that your employees are maintaining your businesses standards, as well as seeing if your products are being well-received by your consumers? Proinsight provides you with the opportunity to optimise the relationship between your brand and your customers, through a rigorous process and transparent reporting. For those of you that would like to utilise our professional abilities, there are a number of ways in which to take the first step with us – just see our contact details below.


We understand that a lot of people may have misconceptions regarding mystery shopping specialists and services, and what function they actually perform. With Proinsight, you get a company that always wants to be as honest – what we do is provide companies with an accurate and authentic of understanding of the experiences that their customers go through on a daily basis. We establish this through a number of operations, such as sending in general inquiries via telephone and e-mail, as well as conducting undercover surveillance on the shop floors using state-of-the-art equipment. If you would like to learn more about our methods, as well as what you can expect using our services, you can do so here.


Proinsight is proud to be a mystery shopping specialist; however, that is not the only service that we can offer to clients. As we are constantly striving to improve the overall customer experience, and by any means necessary. To this end, we are also able to carry our Smart Audits that take, on average, around two hours – which can saving you around five thousand pounds per annum – as well as in-depth market research to ensure that the product, in its current state, is appealing to your core group of customers, rather than just to what you think they want.


As a company, we here at Proinsight take great pride in being labelled as mystery shopping specialists – across the UK, we want businesses to be as in touch with their target audiences and consumers as possible. If you, as a company, are looking to maximise your potential in terms of efficiency in your retail stores, then please don’t hesitate to get in touch with us. Our phone number is 0845 468 0430 – if you call us, our customer service department will be more than happy to discuss your needs, or any queries you have regarding our services. We also welcome any liaison through written channels; simply e-mail us at, or use our convenient contact form on our website. We endeavour to get back to you in a timely manner.