Are You Requiring the Service of Secret Shopper Specialists in the UK?

Are you looking for secret shopper specialists in the UK? Do you want to deal with a company that fully understand the ramifications of excellent customer service, and one that wants to help you improve your customer’s experiences? At Proinsight, we always endeavour to offer you a bespoke service – by taking the time to learn your business model and find out what you aim to achieve, we are best placed to deliver a transparent report for you. If you are interested in what we have to offer you, there are a variety of contact options listed down below.


We take our label of secret shopper specialists in the UK very seriously; here at Proinsight, we do not rush our operations, in order to fully show you what is happening in your shops, and suggest ways in which to improve. Our thoroughness comes by not only performing a person-to-person interaction with your employees on a shop floor – we carry out various tasks to get a more complete resulting outcome. From conducting various probing enquiries (namely to gauge e-mail and telephone responses), as well as using sophisticated video technology to conduct undercover surveillance, no stone is left unturned. We have a dedicated page, which you can find out more information about our mystery shopping service, for your browsing pleasure here.


For those who are not interested in our service regarding secret shopper specialists in the UK, we are also proud to offer a variety of other employment opportunities. Whether you are in need of a Smart Audit, or would like someone to conduct in-depth market research, you can find out more via their respective pages. When you come to Proinsight, we want to ensure that you are satisfied that you have come to the premium secret shopper specialists in the UK – our range of services in the world of retail is exactly what you need to get a full grasp on how you are operating on the front lines.


We would love to hear from you if you would like to take advantage of one of our services, or simply curious as to what we have to offer, and you can do so through a number of different mediums. If you would like to outline your desires, and what you would like to get out of our services, in writing, you can do so by emailing us at, or by sending your details, along with your inquiry, to us through our user-friendly contact form on our website. For those that prefer, you can discuss all your questions and queries with our wonderful customer service representatives over the phone – simply give us a call on 0845 468 0430.