TenPilates appoint Proinsight as their mystery shopping partner.
Getting the new user journey right, is essential for the team at TenPilates. Proinsight will provide Mystery Shops that will map out each interaction with team members through the new user journey. Working across the estate the Mystery Shopper programme will kick start in July.
David Hopkins Proinsight MD had this to say “I’m very proud to be working with such a forward thinking business, providing the TenPilates team with new business insights”