East Devon District Council leisure facilities are operated by LED Leisure Management Ltd. LED is a charitable registered society which was established on 1st January 2006. The Trust aims to build on the existing range of cultural, sporting and physical activities throughout East Devon and South Somerset.
ProInsight, the UK’s leading leisure sector Mystery Shopping Company, were appointed to provide a programme of mystery shops to the LED leisure centres. The aim of this project is to assist in getting the in-depth perspective on the LED brand deliverance through the eyes of their customers.