• Mystery Shopping your Customer Experience

  • Leading mystery shopping and customer insight firm, Proinsight has hired the very experienced Dawn-Anne McAneny to support its presence and ambitions for growth in Scotland.

    Dawn-Anne has over 17 years’ experience across the Finance, Health and Leisure sectors, with a focus on information analysis to ensure organisational efficiency and business processes.  Her previous roles include as a leisure market specialist and business development manager at software company Cascase3D.

    Dawn-Anne will be bringing her experience and value to Proinsight clients such as Glasgow Life, Sport Aberdeen and East Dumbarton Leisure Trust as well as exploring opportunities to work with providers across Scotland and the North of England.

    David Hopkins, MD Proinsight, commented:

    “I am very pleased that Dawn-Anne has chosen to join the Proinsight team, as and our first permanent team member in Scotland it is a great reflection of our growth within the leisure sector across the whole of the UK”.

    Proinsight works with over 750 leisure facilities across the UK and has also developed products for other sectors such as retail, restaurants, coffee shops, self-storage and car dealerships across the UK, with a team of 11,000 mystery shoppers.