For people who are strict and passionate about their fitness, it is vital for them to have a safe place where they can focus on their fitness, and complete their ritual. If you’re the proud owner of a health club or gym and you want to improve the customer experience for your customers, then a great way to begin is to hire a health club mystery shopper.
One of the most important factors of any health club is not only the facilities available to a paying customer, but the customer service which is provided to each of your customers or visitors. By achieving the best in both aspects, you can reap the rewards with happy customers, well trained staff and a successful health club.
With the assistance of a professional mystery shopper for your health club, you can see and hear the pros and cons of your service and facilities. Our mystery shopping service will provide you with many benefits; the most important being that you will receive honest and unbiased feedback – which is difficult to find these days.
Although the mystery shopper will be pre-arranged, they will still be a customer in your health club, which means that the service they receive is an accurate outlay of what all customers are receiving.
By browsing through our website, you will be able to find out more information about our Proinsight Action Planning software.