Introducing Proinsight - the mystery shopping & consumer research people

Services

Have a look through our services to see what we can do for you.
MYSTERY SHOPPING

Find out what is happening at your front line. Mystery shopping is a great way to understand how your business is perceived by its customers. Each mystery shop is tailored to measure your internal process and service standards. Find out more

AUDITING

Save management time and cost. SmartAudit will revolutionise how you manage your company’s internal audits. Data is collated on a central platform, formatted and made report ready at the press of a button. Find out more

RESEARCH

Our research programmes will help you develop your understanding of your organisation’s stakeholders and drive strategic decisions for business growth. Find out more

BECOME A MYSTERY SHOPPER

Join Us

Why ProInsight?

We are customer experience fanatics and we believe that all consumers have a right to incredible service.   

We take time at the outset to understand your unique customer journey.  Then we work together to build a programme that is designed to drive your customer experience strategy. Data flows into your online platform allowing your managers to get instant visibility on what is happening on the front line.  This means they can spend less time on reporting and more time creating fans.

 

 Our insight programmes offer clients:

  • A commercial focus proven to increase profit
  • An independent and objective view with real time feedback
  • Benchmarking against your competitors
  • Smart business tools
  • Consumer led research programmes

 

OUR STORY

Client Client Client Client Client

MEET THE TEAM

Meet the people who will make things happen for you.

Testimonials

Hear what our customers have to say about us

LATEST NEWS

All that’s new and noteworthy from the ProInsight team

Get in touch

Whatever your query, leave us a message and we’ll get back to you promptly.

We love to talk!

0845 468 0430

info@proinsight.org